Operations
Posted 2 months ago

Field Service Coordinator

Operations

About Enersa

Enersa is a leading provider of comprehensive, turnkey solutions for power and steam generation, specializing in engineering, procurement, construction (EPC), commissioning, long-term maintenance, and service. With extensive expertise in simple cycle, combined cycle, cogeneration, and conventional thermal power plants, Enersa delivers high-quality services both domestically and internationally, ensuring customer satisfaction through its skilled global workforce, strategic alliances, and efficient project execution from design through completion and ongoing operation, maintenance, and support.

As the Field Service Coordinator, you will organize the mobilization and demobilization of field employees, update company databases daily ensuring accurate employee and job status and financial information. 

Acting as a liaison to the Processing and Business Ops Specialists, Field Operations, HR and Finance you will:

  • Interact with field employees to provide information about job assignments
  • Ensure travel costs support Enersa’ s Cost Management objectives (flights, accommodation, vehicle hire)
  • Assist with development and testing of system modifications within Enersa systems and databases
  • Initiate requests and follow up on information in the Enersa Travel Advisory System (TAS)
  • Update and maintain accuracy of pay, cost, and bill rates, site information, and project information
  • Assist management team with employee payroll or credit card issues
  • Initiate cases with outside counsel to procure visas / work permits
  • Communicate with various government agencies for certification of documents
  • Provide guidance to employees and Field Business Ops teams regarding documents, cost and time requirements for visa / work permit applications
  • Ensure all paperwork including applications for immigration visas / work permits are completed accurately and in a timely manner
  • Track visa and work permits progress to keep business partners updated
  • Maintain immigration tools and files for all employees on foreign assignments
  • Process and complete any exit permit or formalities prior to employees leaving the home country for assignment, if applicable

 You will be highly customer focussed administrator with experience within a customer service environment as well as:

  • Excellent communication, time management and organizational skills
  • Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork
  • Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook)

A formal education and subsequent University Bachelor or Master’s degree in business are nice to have, but we are most interested in your total experience and professional achievements.

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